Return Merchandise Authorization

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Return Merchandise Authorization # Application

This form is to request a Return Merchandise Authorization number (RMA#). In order to return merchandise to us, you must first complete and submit this form.

Once our returns department processes your information, an RMA# will be sent to the email address you provide below.

Please complete the following and press the submit button.

      Order Number:

      Invoice Number:

      Customer Name:

Original Customer Email used

Email to send RMA# if different from above:

Customer Phone Number

  Mailing Address order was sent to:

Address1

Address2

City

State/Province

Zipcode/Postal Code

   Information regarding item(s) to be returned:

      What product(s) will you be returning:    (Include cartridge model #'s if applicable)



Could describe the problem with the products being returned?



Would you like a Replacement or Refund?    (choose one)

      Replacement(s) -- Shipped 2-3 days after receipt.
      Refund -- Issued 4-5 days after receipt.

Additional notes or comments:    (optional)



After submitting this form, you should receive a response from our returns department within 24-48 hours.

Thank you!

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